Our Company
At H&R Block, we are passionate about empowering individuals through support and guidance. Our core mission is to inspire confidence in our clients, associates, and communities, driving a high-performance culture where everyone feels a sense of belonging.
We are dedicated to continuous improvement and our strategic transformation plan, Block Next, aims at fostering innovation, enhancing client experiences, and ensuring sustainable growth. This long-term vision is crafted to redefine how we operate and lead in our industry.
If you are someone who embraces challenges as opportunities and wishes to contribute positively to your community, we welcome you to join us.
A Typical Day...
As a Tax Specialist at H&R Block, you'll benefit from comprehensive training provided by a team of experts dedicated to your success. You'll also enjoy the flexibility to balance your unique life and career while having opportunities for extra earnings.
Conduct engaging tax interviews with clients in-person and through virtual channels such as video, phone, chat, and email.
Prepare thorough and accurate tax returns to ensure client satisfaction.
Drive business growth by enhancing client retention and offering additional products and services.
Assist clients with IRS inquiries and support their needs effectively.
Collaborate with team members to achieve office objectives and maintain a positive work environment.
Continuously expand your tax knowledge and expertise throughout your career.
It would be even better if you also had...
A Bachelor’s degree in accounting or a related field.
Prior experience in customer service or retail roles.
A background in fast-paced, supportive working environments.
The ability to commit to a minimum of 25-35 hours per week during tax season and up to 40 hours during peak weeks.
What you'll bring to the team...
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
Experience within a high-energy work environment.
Proficiency in using virtual communication tools such as video, phone, and chat.
Strong communication skills in-person, over the phone, and in writing.
Compliance with all IRS and applicable state requirements.
A high school diploma or equivalent is required.
Why work for us?
At H&R Block, we prioritize the well-being of our associates, offering a range of benefits designed to support your health, wellness, and financial goals.
Employee Assistance Program with Health Advocate support.
Wellness initiative, BetterYou, to cultivate healthy habits.
Support programs for neurodiversity and caregivers for you and your family.
Exclusive discounts on everyday products and services.
Comprehensive benefits including Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan, subject to eligibility requirements.
The Community You Will Join :
At H&R Block, our commitment to fostering a Connected Culture enables trust, care, and collaboration among team members. We proudly create an environment where everyone feels safe to express their authentic selves and belongs to a broader team.
Joining our exceptional workplace, recognized in global Best Companies lists, means you’ll work alongside colleagues who are dedicated to mutual growth and support.
H&R Block is an equal opportunity employer. We celebrate differences in the workplace, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you are eager to make a meaningful impact, H&R Block is the place for you!
Tax Specialist • Pompano Beach, FL, United States