Senior Technology Product Manager

Overview

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

Senior Technical Product Manager responsible for leading the development and execution of technology products. Oversees the entire product lifecycle from ideation to launch, collaborating with cross-functional teams to define product requirements, prioritize features, and drive product strategy. Manages product roadmaps, sets product goals, and ensures alignment with business objectives. Acts as a subject matter expert in technology trends and market needs to drive product innovation and success.

You Will

• Manages, plans and coordinates the development of new products, enhancements of existing products and technical solutions based on short-term and long-term needs.
• Lead end to end project implementation for Clinical business needs. Responsible for full depth of activities ranging from strategy and design definition to execution for specific projects to deliver meaningful business outcomes for patient care.
• Define business value to develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements.
• Define and drive the roadmap for Population Health, Care Management, and Disease Management solutions in alignment with value-based care goals.
• Implement the right processes and maintain IT application that supports daily operations of the integrated care delivery team in alignment with SCAN\'s strategic initiatives, vision, and goals.
• Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.
• Partner with technical leads and enterprise architects to modernize internal systems and workflows, ensuring interoperability, scalability, and data quality.
• Determines reasonable roadmaps and deadlines for new products and product enhancements considering priority, business needs, financial limitations, and resource availability.
• Identify business issues, challenges and areas of improvement to provide cost saving, streamlined and optimized solutions. Push creative thinking beyond the boundaries of existing industry practices and client mindsets along to meet business needs. Measure adoption and work with business stakeholder to develop future roadmap and opportunities.
• In conjunction with Technical Leads, drive the implementation of the project lifecycle process by following SDLC to ensure efficient and effective platforms for our business. Explain gaps and technical concepts to non-technical audiences.
• Responsible for effective Change Management for IT led projects and changes. Review test plans, communications, training plans, delivery schedules, and project plans.
• Maintain positive relationships with business, IT and vendors by proactively setting expectations, coordinating information exchange and reporting project progress and risks. Keep management informed of key issues.
• Stay current on regulatory shifts, competitor innovation, and emerging technologies-particularly AI-and bring those insights to bear in shaping our roadmap.
• Build Design deliverables to communicate a vision to address the identified goals. Design deliverables range from Epics, user stories, wireframes, journey maps.
• Embed with clinical and business stakeholders to deeply understand pain points, workflows, and regulatory context-ensuring solutions are grounded in the realities of care delivery.
• Translate ambiguous, complex challenges into structured, data-informed product decisions. Design and interpret metrics to measure product performance and impact.
• Champion the application of AI / ML to automate, enhance, and scale care management functions-e.g., suspecting conditions, surfacing next-best actions, and triaging populations at risk.
• Serve as a central voice between clinical, operational, engineering, and data science teams to co-design solutions that meet both clinical efficacy and business outcomes.
• Adhere to all quality, compliance, and regulatory standards to achieve SCAN outcomes.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN\'s Vision and Goals.
• Other duties as assigned.

Your Qualifications

What\u2019s in it for you?

Were always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor\'s legal duty to furnish information. 41 CFR 60-1.35(c)

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