Customer Service Representative

Customer Service Representative

Pellitteri Waste Systems, Inc. Madison, WI, USA

Compensation : $21.00 - $22.00 / hour

Employment Type : Full-Time or Part-Time

Why Work Here?

Do you consider yourself the BEST OF THE BEST in the Customer Service field? If so, we have a great team for you to join! Enjoy working for a growing family owned business that puts integrity, passion and pride into all of our work. Pellitteri Waste Systems, Inc., has been a locally owned and operated company for over 70 years. We are searching for an experienced, positive and enthusiastic full or part time Customer Service Representative to join our team! Check out our CS Recruitment Video at .

We offer :

• Competitive weekly pay
• Paid time off
• Free and low-cost Health Insurance options , dental and vision insurance
• 401k plan, with a generous match of up to 4%

Responsibilities :

Effectively increase sales and customer satisfaction, as well as maintain long-term customer relations, mainly via phone and email

Handle customer inquiries regarding recycling and waste hauling or processing services

Document and update customer records based on interactions

Develop and maintain a knowledge base of evolving services

Qualifications :

Ability to think critically and problem-solve with creative solutions

Experience using various computer programs e.g. word processing, spreadsheets, calendars, etc.

Previous experience in customer service, sales, food or beverage services or other related fields

Familiarity with or the ability to learn our service area of South Central Wisconsin

Ability to prioritize, multitask, be detail-oriented and efficient

Positive and professional demeanor

About Pellitteri Waste Systems, Inc. :

Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc. is An Equal Opportunity / Affirmative Action Employer.

Company website :

Company address : 7035 Raywood Road, Madison WI 53713