Roadside Assistance Vehicle Operator

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Helps customers with vehicle services, including but not limited to, flat tires, jumpstarts, minor repairs, and refueling
• Provides assistance to stranded motorists
• Facilitates the expedient flow of traffic through the roadway
• Diverts traffic from the toll roads to alternate routes when a major incident occurs
• Maintains a set of alternate routes and plans for implementing routes that will serve as a relief valve and carry a fraction of normal toll road traffic
• Has thorough knowledge of all areas surrounding the toll road in order to provide motorists directions to locations in the city and local landmarks
• Removes stalled vehicles from the toll lanes and ramps
• Removes debris from the roadway and coordinates large debris pick-up and removal with DOT maintenance personnel
• Coordinates with DOT for alternate routes for emergency conditions
• Coordinates traffic at toll plazas to facilitate lane equipment maintenance
• Coordinates with local law enforcement agencies
• Removes vehicles from the lane once the situation has been stabilized
• Maintains cleanliness of vehicle
• Arrives to work on time and in uniform for all scheduled shifts
• Performs Plaza and Ramp checks
• Performs other duties as assigned by on-site supervisors or managers

Qualifications

Education / Experience Required : High School Diploma or an equivalent combination of experience and education

License Requirement : Must have and maintain a valid state driver’s license

Availability to Work : Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and / or week-ends may be required. Must be willing to work a flexible schedule

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Must be able to lift up to 50 lbs.

Salary Range : $18.00 per hour

Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact