Service Delivery ManagerCleanHarbors • Tampa, Florida, USA
Service Delivery Manager
CleanHarbors • Tampa, Florida, USA
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEnsure Health and Safety is the number one priority by complying with all safe work practices policies and processes and always acting in a safe manner Train develop and manage sales and service route drivers Manage flow of service requests to ensure customers are serviced in a timely and efficient manner Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day Fulfill duties of route driver when s / he is absent Provide field coaching and sales training to route drivers Meet with customers periodically to discuss needs Increase sales portfolio by identifying opportunities Schedule services to prevent and resolve route issues and complaints Ensure completion and organization of all mandated paperwork and files. Follow all local state (provincial) and federal compliance regulations and rules Safely operate vehicles in accordance with U.S. DOT local state (provincial) and federal requirements Safely observe all corporate operating guidelines and procedures Observe all company environmental health and safety operating guidelines Perform other duties as assigned Class B CDL Obtain Hazmat and Tanker endorsements within 90 days of employment Leadership experience Intermediate computer skills Excellent customer service skills Excellent organization and attention to detail Perform physical functions per job requirements Successfully complete a background check drug test and physical by position Previous route driver experience Previous dispatch / logistics experience SK
Description
Safety-Kleen in Tampa FL is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT EPA State and Local Regulations and Safety-Kleen Policies and Procedures.
Safety-Kleen a subsidiary of Clean Harbors is the leading provider of environmental energy and industrial services throughout the United States Canada Mexico and Puerto Rico. Everywhere industry meets environment Clean Harbors is on-site providing premier environmental energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.
Why work for Clean Harbors
- Health and Safety is our #1 priority and we live it 3-6-5!
- Focus on maintaining sustainability and cleaning the Earth
- Recruiting Pay range 65-75K DOE
- Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
Responsibilities
Qualifications
Preferred Qualifications :
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact or 1-.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location experience skills and business addition to the base salary some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
Required Experience :
Manager
Key Skills
IT Experience,Data Center Experience,Problem Management,Network Management,Management Experience,Solaris,Customer Support,ServiceNow,IT Service Management,ITIL,Project Management,Operating Systems
Employment Type : Full-Time
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1
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Service Delivery Manager • Tampa, Florida, USA
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