Senior Sales Messaging Analyst

Job Opportunity At Highmark Inc.

Job Summary : This job supports the growth of the organization's sales goals through the development of customer-focused, strategically-positioned sales messaging, proposal messaging, and / or creative design materials / presentations. The incumbent coordinates and communicates effectively with all levels of the organization and senior management for the collection, analysis, and documentation of information and creative concepts related to client communications (executive summaries, presentations, placemats, etc.) by consulting with Sales, performing strategic research, market analysis, and creative resources for key industry stakeholders (external clients, consultants, Partner Plans). Assists in the oversight of the Sales Messaging Analyst role for appropriate solutions. This is a consultative position embedded in the sales organization that offers sales support to include marketing, graphic design, and unique and customized solutions. The incumbent coordinates highly complex projects. This role can be hybrid or remote. If you live within 50 miles of an office, you are required to be onsite three days a week : T, W, Th.

Essential Responsibilities

• Project coordinator for high exposure, critical impact projects related to sales activity. Prioritize multiple projects simultaneously with oversight from the Sr. and Lead Sales Messaging Analysts and provide guidance for the creation, development, and delivery of value proposition sales materials (including RFPs, executive summaries, presentations, placements, etc.)
• Collaborate with all levels of the organization to acquire necessary documentation used in completing RFPs, creating materials and presentations used at potential / current client meetings.
• Significant expertise needed to complete complex assignments as assignments are broad in nature and require ingenuity and originality.
• Communicate effectively, verbally and written, with all levels of the organization (and / or Consultants, Blue Plans) to resolve problems, prioritize, multi-task, and build and maintain strong relationships internally and externally.
• Create and tailor product information and positioning to customize various sales strategies (via written and visual communication materials) with targeted, strategic solutions according to project timeliness.
• Provide centralized quality review of messaging and visual information library to ensure accuracy, consistency, appropriate position, and competitive differentiation.
• Create, develop, write, and manage information / graphical resources and automation tools to be used for sales staff to respond to customer needs in a customized solution-sales driven market.
• Interpret and understand the needs of the customer in order to create a compelling, well-articulated value proposition that aligns the organization's products / services with the customers' healthcare strategy.
• Apply knowledge of graphic standards, brand requirements to materials, as appropriate, adhering to company policies and procedures.
• Advanced knowledge of all lines of business, products, and services in order to develop clear and concise messaging. Solid knowledge of the organization's distribution channels.
• Identify and make decisions that refine and improve known practices or develop new approaches.
• Other duties as assigned or requested.

Education

Required : Bachelor's Degree in Writing, Marketing, Journalism, or related field

Substitutions : 6 years of relevant sales messaging and / or Request for Proposal management experience in lieu of Bachelor's degree

Preferred : None

Experience

Required : 5 years of experience in business writing, proposal development, presentation development, communications, marketing, sales support / solution selling, or persuasive writing

5 years of Project Management experience

Preferred : 2 years of experience in healthcare industry

Licenses or Certifications

Required : None

Preferred : None

Skills

Excellent interpersonal skills; ability to be consultative and demonstrate a new perspective

Excellent writing, proofreading, editing skills; ability to gather information from multiple sources into coherent content

Good presentation skills; ability to anticipate and analyze business needs

Ability to identify and write for multiple audiences

Knowledge of healthcare landscape, including delivery and financing

Highly organized and experienced to work on multiple projects simultaneously

Ability to work in deadline-driven environment

Language Requirement (Other than English)

None

Travel Required

0% - 25%

Physical, Mental Demands, and Working Conditions

Position Type : Office-Based or remote

Teaches / trains others regularly : Does Not Apply

Travels regularly from the office to various work sites or from site-to-site : Does Not Apply

Works primarily out-of-the office selling products / services (sales employees) : Does Not Apply

Physical Work Site Required : Yes

Lifting : up to 10 pounds Frequently

Lifting : 10 to 25 pounds Occasionally

Lifting : 25 to 50 pounds Occasionally

Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum : $57,700.00

Pay Range Maximum : $107,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services Online at HRServices@highmarkhealth.org.