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Production Supervisor-1st Shift
Production Supervisor-1st ShiftBock Water Heaters Inc • Madison, WI, United States
Production Supervisor-1st Shift

Production Supervisor-1st Shift

Bock Water Heaters Inc • Madison, WI, United States
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Job Description - Production Supervisor-1st Shift

Department : Production - Bock Water Heaters

Working Hours : 6 : 30 AM - 3 : 30 PM, Monday through Thursday; 6 : 00-Noon, Friday

Reports To : Plant Operations Manager, BWH

FLSA Status : Exempt, Salary

Review Cycle : Annually

Position Summary

We are seeking a dynamic and experienced Production Supervisor to oversee three (3) assembly and production departments, along with the material control team. The position promotes a collaborative team environment and fosters a well-trained, motivated staff while ensuring safety, quality, customer satisfaction, and cost control.

Essential Duties & Responsibilities

  • Supervise and lead production lines and team members, balancing labor to meet daily demands while ensuring safe and efficient operations in accordance with Standard Operating Procedures (SOPs).

Train direct reports to assemble products per instructions, drawings, or SOPs to meet quality and production goals.

  • Reject products that do not meet established quality specifications.

    • Ensure timely availability of parts (e.g., sheet metal, paint, flues, raw materials).

  • Communicate daily with Buyer / Planner regarding material needs.
  • Support and implement process improvements to enhance efficiency, reduce costs, and strengthen team dynamics.
  • Communicate daily with the Production Manager and support teams regarding operational needs.

    • Establish and communicate attendance and performance standards.

  • Provide timely, specific, and constructive feedback.
  • Use positive reinforcement and corrective actions appropriately.
  • Participate in hiring and separation processes.
  • Assist with annual performance reviews and goal setting for direct reports.

    • Manage attendance, vacation, and PTO records.

  • Complete necessary reports and notify Plant Operations Manager of employment issues.
  • Provide documentation to HR and participate in disciplinary meetings as needed.

    • Additional Responsibilities

  • Coordinate staffing needs with Temp Agencies, Plant Manager, and HR.
  • Serve as backup for the Safety Coordinator / Production Assistant.
  • Learn and perform all departmental roles as needed.
  • Enter customer shipments and report shop floor activity as backup.
  • Attend and occasionally lead production team and huddle meetings.
  • Troubleshoot and perform light maintenance on equipment.

    • Oversee Operator Preventative Maintenance (OPM).

  • Coordinate with Maintenance for PM scheduling and repairs.
  • Attend required job-related and safety trainings.
  • Perform other duties and projects as assigned.

    • Supervisory Scope

    Approximately 30 production staff, including :

  • 5 TAKT Leaders
  • Assemblers
  • Machine Operators
  • Material Control
  • Welders
  • Painters
  • Fabricators

    • Skills & Abilities

  • Conflict resolution and employee relations management.
  • Clear, respectful communication across diverse teams and leadership levels.
  • Strong organizational and time management skills.
  • Effective meeting facilitation and team training.
  • Positive, cooperative attitude and commitment to quality.
  • Familiarity with 5S and lean manufacturing practices.

    • Qualifications & Skills

  • 2-4 years of supervisory experience in a manufacturing environment.
  • Strong understanding of safety standards, OSHA regulations, and Lean Manufacturing principles.
  • Ability to read and interpret product prints / spec sheets and use measurement tools.
  • Excellent communication and conflict resolution skills.
  • Proficiency in MS Word, Excel, and internet applications.
  • Demonstrated ability to lead, train, and motivate diverse teams.
  • Strong organizational and time management skills.
  • Change management and continuous improvement mindset.

    • Working Conditions & Physical Requirements

  • Use of PPE required (e.g., safety glasses, hearing protection, work boots).
  • Exposure to welding, painting, foaming, and steel materials.
  • Temperature range : 40F - 90F.
  • High noise levels in some areas.

    • Physical Requirements :

  • Manual dexterity for equipment operation.
  • Frequent walking, standing, crouching, kneeling (up to 8 hours).
  • Ability to lift 50+ lbs regularly.
  • Valid driver's license or occupational license required for lift truck operation.

    • Key Position Competencies

  • Self-control and composure under stress.
  • Respectful and persuasive communication.
  • Active listening and thoughtful response.
  • Professional appearance and positive company representation.
  • Commitment to continuous learning and development.

    • Key Cultural Competencies

  • Adaptability : Embrace change and improvement.
  • Approachability : Stay composed and treat others with respect.
  • Communication : Listen actively and speak clearly.
  • Honesty : Own mistakes and act with integrity.
  • Accountability : Take responsibility and be dependable.
  • Passion : Inspire and celebrate success.
  • Courage : Challenge inconsistencies and take smart risks.
  • Curiosity : Understand our strategy, market, and customers.
  • Transparency : Share openly and constructively.

    • We Offer Competitive Wages and Benefits :

  • Health, Dental, and Vision Insurance
  • Short-Term & Long-Term Disability Insurance
  • Paid Time Off (Personal Time, Paid Holidays)
  • Generous Profit-Sharing Plan
  • Incentive Programs (401K with match, ESOP, Safety, Attendance, Profitability)
  • Health Savings Account
  • Tuition Reimbursement
  • Development & Growth Opportunities
  • Casual Work Environment
  • And much more!
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