IT Operations Manager

A company is looking for an IT Operations Manager to lead and coordinate global IT operations. Key Responsibilities Support local and global IT teams in establishing service and infrastructure strategies Coordinate daily team workload and manage first-level escalations Provide IT support to the global employee base, ensuring continuous improvement of support services Required Qualifications Bachelor's degree in a computer-related field or 6+ years of relevant experience 2+ years of effective leadership experience 5+ years of hands-on experience with Microsoft Azure Active Directory, 365, Exchange, Intune, and SharePoint 3+ years of hands-on experience with VoIP technologies 5+ years of experience with Windows and Mac OS configuration and support