Program Support Specialist - 93761
SwoonFrisco, TX, USjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExcel : Intermediate to advanced skills Word & Outlook : Confident and capable SharePoint : You know your way around PowerPoint : Bonus points if you’ve got it! Familiarity with file naming conventions and folder management Laser-sharp attention to detail and organizational prowess Proven ability to document, track, and follow up like a pro Understanding of process flows and improvement strategies Excellent written and verbal communication skills Flexibility, adaptability, and a customer-first mindset Experience in resolution support or a similar role is a plus
Job Description
Are you a master of organization, a documentation wizard, and a process improvement enthusiast? If so, we want YOU to be part of our dynamic team in Frisco, TX!
We’re on the lookout for a detail-driven Operations Program Support Specialist who thrives in fast-paced environments and loves bringing order to chaos. This is your chance to make a real impact by streamlining workflows, enhancing operational efficiency, and supporting cross-functional teams with your top-notch skills.
What You’ll Do :
- Keep operations running smoothly by tracking and documenting tasks and workflows
- Maintain clean, organized electronic filing systems with precision
- Be a problem-solver by supporting resolution efforts for service gaps
- Create folders, manage data inputs, and prepare essential documentation
- Collaborate across departments to improve and simplify processes
- Follow up on outstanding tasks to ensure nothing falls through the cracks
- Deliver stellar internal customer service with clear, professional communication
- Use tools like SharePoint , Excel , Word , and Outlook to get the job done
Your Tech Toolkit :
What You Bring :
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Program Specialist • Frisco, TX, US