Technology Services Implementation Specialist

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description :

At Regions, the Technology Services Implementation Specialist utilizes technical knowledge to partner with company objectives and facilitate the Information Technology Asset Management (ITAM) deployment and execution process for different company initiatives. This role is responsible for the receiving, configuration, installation, deployments and decommission of various IT assets including computer systems, peripherals, printers, scanners, and servers used to support associates.

Primary Responsibilities

Configures and installs computer hardware, software, printers, scanners, servers, and other end user peripherals

Coordinates warranty repairs, replacements, and returns with manufacturers to resolve operating issues

Maintains accurate inventory of computer assets throughout the product lifecycle, including procurement, shipping, deployment, decommissioning, and disposal

Provides training and technical assistance to users

Supports Facilities and Business Unit projects

Performs other job-related duties and responsibilities as needed

May assists in installing, troubleshooting, and supporting core network infrastructure, including switches and routers, patch panels and network cabling

Frequent travel including overnight travel

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED

Four (4) years experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems

Familiarity with Microsoft Operating Systems including Windows Server, PowerShell language, SCCM, Active Directory, Imaging and VDI solutions

Ability to lift or move items up to 50 pounds

A valid driver's license

Willing and able to travel

Preferences

A+ Certification and / or Microsoft Certified Solutions Expert (MCSE)

Some college level courses plus technical training

Skills and Competencies

Ability to manage the receiving and organizing of assets

Excellent interpersonal and communication skills

Experience in computer maintenance, diagnostics, troubleshooting, and problem resolution

Knowledge of computer imaging, software installation and support, and implementing standard desktop and laptop solutions

Knowledge of physical server environments, network folder access, and drive mappings

Outstanding customer service

Proficient in printer installation, configuration, component functions, driver installation, maintenance and repairs

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Birmingham, AL.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target : Minimum :

$50,500.00 USD

Median : $63,620.00 USD

Incentive Pay Plans :

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. () Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation / Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Riverchase Operations Center

Location : Hoover, Alabama

Equal Opportunity Employer / including Disabled / Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.