Parts Counter Sales Representative

The Parts Counter Sales Representative duties sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment.

Completes sales by entering purchased items into sales / inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts.

Receives returned items : inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier.

HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact) :

• Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities.
• Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions.
• Provide solutions to customers regarding products, availability, product uses and credit terms.

KEY RESPONSIBILITIES AND PERFORMANCE MEASURES :

QUALIFICATIONS AND EXPERIENCE :

PHYSICAL AND ENVIRONMENTAL CONDITIONS :

The position is located in the office and shop environment as well as duties performed outside.

Mobility of walking, standing and bending is frequent.

Dexterity, hearing and talking requirements are constant.

Visual ability to detect situations of concern is constant.

The employee will occasionally lift up to and over 50 pounds.

Must be able to meet the public and make decisions.

Exposure to heat, cold, dust and dirt.

Travel required.

NOTE : This Position Profile is not intended to be an all-inclusive.

Employee may perform other related duties as required to meet the on-going needs of the company.

The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job.

It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g.

emergencies, changes in personnel, workload, rush jobs or technological development.