Experience Hospitality Professional / Front Desk

Experience Hospitality Professional

This is a full-time on-site role for an Experienced Spa Hospitality Professional at The Woodhouse Day Spa - Detroit. The role involves providing top-notch customer service, guest relations such as booking appointments using Point of Sale system (familiarity with Zenoti or Meevo is a plus), selling retail skincare products and assist with serving guests and driving gift card sales through exceptional client interactions.

Qualifications :

• Expertise in hospitality services in a spa, salon, or hotel environment
• Customer service and sales skills
• Ability to deliver exceptional customer experiences
• Strong communication and interpersonal skills
• Strong computer skills with POS spa software
• Ability to multi-task and also perform back of the house tasks

Only experienced spa professionals need apply.