State Software Fiscal Support Specialist

POSITION TYPE : NONEXEMPT

ROLE & RESPONSIBILITIES :

The State Software Fiscal Support Specialist supports the use of all Fiscal Services software used by META Solutions consortium members. This position is responsible for providing professional client support; troubleshooting user issues; overseeing and performing state reporting of district information and providing training and resources to META Solutions clients.

This position will begin no sooner than March 2 2026 and will be based one day per week at our Marion office with the remaining four days worked remotely as schedules permit.

PRIMARY RESPONSIBILITIES INCLUDE :

• Maintain an in-depth understanding of the state software system
• Provide professional and reliable customer support for all clients
• Utilize software to track and accurately respond to client inquiries
• Provide user support; troubleshoot district issues; provide accurate solutions and answers to district inquiries by phone email or face-to-face consultation
• Attend trainings and disseminate software information to district users and clients of META
• Create training materials step sheets and documentation to assist users with frequently asked questions
• Prepare and host training seminars classes and other opportunities for district users to receive professional development as assigned
• Perform any and all other related duties as assigned

QUALIFICATIONS & EDUCATION REQUIREMENTS :

Required Experience :

IC

Key Skills

Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

Employment Type : Full-Time

Experience : years

Vacancy : 1