Staff Site Reliability Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Staff Site Reliability Engineer (multiple openings) in Austin, TX to

• Monitor, troubleshoot, automate, and continuously develop software tools to improve the availability and resiliency of open source big data platforms at Visa.
• Perform big data administration and engineering activities on multiple open source clusters.
• Build and maintain relationships with customer teams, the user community, architects, and engineering teams and jointly work on key deliverables to ensure production scalability and stability.
• Perform root cause analysis of major production incidents and develop learning documentation.
• Plan and perform capacity expansion and upgrades in timely manner avoiding any scaling issues and bugs.
• Automate repetitive tasks to reduce manual effort and avoid human error.
• Work closely with L-3 teams in reviewing new cases, cluster hardening techniques, and performance problems.
• Leverage devops tools, disciplines (e.g., incident, problem, and change management) and standards in day-to-day operations.
• Position reports to the Austin, TX office and may allow for partial telecommuting.

Qualifications

Basic Qualifications :

Additional Information

Worksite : Austin, TX

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements : This position does not required travel.

Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is $134,285.00 USD to $199,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase Program, FSA / HSA, Life Insurance, Paid Time off and Wellness Programs.