Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs support the Account Managers in estimating, design, and client meetings, as well as sell enhancement services to clients, with or without base maintenance contracts. The EM oversees a commercial landscape portfolio and multiple service teams. The EM is responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.
Duties and Responsibilities :
Understand client needs via regular communication with the Account Manager(s)Manage all landscape enhancement services, including the coordination of all materials, people, equipment, and subcontractors required to produce quality workInspect properties before scheduled service to properly prepare a specific action plan for serviceUnderstand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate partyMonitor all aspects of the landscape and identify insect or disease problemsPerform hands-on work with crews to meet work and scheduling demandsImplement and enforce BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipmentWork with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedulesEnsure proper paperwork is completed for all employee changes and hiresCommunicate with, counsel, train, discipline, review, and develop a growth plan for employeesHands-on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standardsFocus on safety and monitor safety recordsMaintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedulesOrder materials as needed and monitor costs and deliveriesRequest purchase orders and use in accordance with company guidelinesAssist the Branch Manager in the performance of enhancement sales tasks as requiredEducation and Experience :
Associate degree (minimum 2 years) in a business-related field or equivalent experience requiredMinimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplaceMinimum of 1 year of supervisory experienceObtain and maintain a PLANET Certification (Installation of Hard and Softscapes)Physical Demands / Requirements :
Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printerAbility to physically perform the basic life operational functions of walking, standing, and kneelingWork Environment :
Works in an indoor office and outdoors during site walkthroughs and site supervision dutiesBrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
Compensation Pay Range :
68,640 - 90,000
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and / or sick leave, tuition reimbursement, and / or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process .
It’s Not Just a Team. It’s One BrightView.