Technical Services Engineer (Entry Level)

Job Details

Job Location

Corporate - Chicago, IL

Position Type

Full Time

Salary Range

$61000.00 - $81000.00 Salary / year

Description

Join Our Team and Innovate for a Brighter Tomorrow!

Why Goldwind USA Inc.?

Goldwind Science & Technology Co., Ltd. is a pioneer in the wind energy sector, dedicated to creating a sustainable and renewable future with a global presence in 40 countries. As part of the prestigious Goldwind group of entities, Goldwind USA, Inc. (trade name : Goldwind Americas) is a supplier of wind turbines and energy solutions in the North American region. Based in the heart of Chicago, Illinois, the Company is at the forefront of North America's renewable energy revolution.

At Goldwind Americas, we celebrate a vibrant and multicultural environment where creativity, collaboration, and spirit thrive. Our fast-paced culture values fresh ideas and innovative thinking, fostering an atmosphere where you can make an impact while working alongside talented individuals who share your passion for progress.

Goldwind America's achievements in developing, delivering, and supporting cutting-edge renewable energy technologies are powered by our employees. We nurture a culture that values safety, excellence, and high performance, and we believe in providing opportunities for our team members to continually raise the bar.

Are you ready to drive the renewable future with Goldwind?

Qualifications

Summary :

The Entry Level Technical Services Engineer will support all U.S. site operations by addressing technical concerns, resolving recurring issues, and ensuring the smooth functioning of turbine systems. Reporting to the Technical Services Manager, this role encompasses field assistance, technical support, turbine data analysis, training, documentation, and contributing to product improvements, project execution, and service operations.

Responsibilities / Duties :

• Provide real-time technical guidance to technicians for troubleshooting and resolving field issues under supervision.
• Provide technical and operational support for the electrical grid connection of wind turbines (or other generation assets), ensuring compliance with grid codes, safe energization, and reliable integration of the system into the utility network.
• Assist in the design review, structural analysis, and lifecycle assessment of wind turbine blades.
• Provide engineering support for field and factory repairs, including root cause analysis, material compatibility evaluation, and verification of repair quality and performance restoration.
• Deliver in-field technical support for validation processes, third-party remediations, complex troubleshooting, and large corrective repairs (including after-hours support as needed).
• Support technical assistance for SCADA, CMS, EMS, VMP, and other relevant turbine products.
• Review and ensure technical accuracy of work instructions, checklists, and other documentation.
• Support in scheduling, developing, and delivering detailed technical training sessions to address recurring faults and reduce meantime between failures (MTBF).
• Analyze fleet fault trends to identify needs for escalation, troubleshooting documentation, or additional support under supervision.
• Guide proactive inspections to mitigate faults and improve operational reliability.
• Compile and maintain comprehensive troubleshooting guidance.
• Collaborate with the supply chain team to identify alternative equipment suppliers for urgent needs.
• Assist the site managers in improving the quality of site management, turbine performance, and technician conduct.
• Assist in training technicians on part failure analysis, repairs, and testing procedures.
• Follow Goldwind America's HSE policies, procedures, and guidelines of the project safety plan, including safety statistics, accident reporting and investigation, etc. to maintain proper operation.
• Promote and contribute to the company's ISO program certification. Perform annual quality assurance reviews to ensure lifecycle maintenance and site operations meet Goldwind's KPI requirements.
• Other duties as assigned by the manager.

Required Education / Experience :

Desired Qualifications / Core Competencies / Skills :

Benefits :

Goldwind USA offers a competitive compensation and benefits package. Available benefits are based on eligibility and salary based on qualifications and experience.

EEO Statement :

Goldwind is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.