Datacenter Lead Technician

Overview

At Vision, each person brings their unique talents to work as a team and make a difference. Five business units in pursuit of 100% customer satisfaction - expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community, and we promote a healthy environment for our teammates - caring people focused on great outcomes. 100% customer satisfaction is more than words at Vision...it is our culture. We strive to provide the best solutions and services to meet our customer's needs, while providing a positive work environment that allows our Customer, Company and Employees to grow and succeed.

Responsibilities

Lead Technician under the guidance of the Lead Technician, Supervisor and Project Manager will manage all phases of Datacenter installation Projects. Lead Technician must be able to think strategically and demonstrate "Leadership". Lead Technician will assume total ownership from the receipt of completed engineering "work package" to delivery of project completion and final documentation. Lead Technician must exhibit the ability to provide great customer service and deliver projects according to the customer's expectations.

Knowledge, Skills and Abilities required :

• Lead Technician must be detail oriented, analytical. Process and compliance focused Ability to work independent of direct supervision; self-starting; Team Player. Good organizational, written, and verbal skills (meticulous regarding documentation). Excellent people skills, customer oriented, willingness to help others. Positive and Proactive approach Willingness to travel. Strong work ethic and ability to have flexible work schedule.
• Lead Technician must demonstrate good customer skills.
• Lead Technician has total responsibility for the job layout and plan of execution.
• Lead Technician must stay current with the latest technologies and installation procedures.
• Lead Technician must have a full understanding of the scope of work.
• Lead Technician must have the ability to understand and accurately complete all paperwork required of assigned project.
• Lead Technician must be able to run small, medium, and large projects when required.
• Lead Technician must be fully competent of the Vision standard for quality installation craftsmanship and customer service excellence.
• Lead Technician must be fully competent at installation and termination of various copper and fiber products in accordance with TIA / EIA standards and BICSI standards.
• Lead Technician must be fully competent in testing and troubleshooting of copper and fiber cable plant systems in accordance with TIA / EIA standards and BICSI standards.
• Lead Technician must be fully competent at directing his team in assembling, installing, and securing various cable trays, racks, and cabinets used in telecommunications closets.
• Lead Technician must understand the basic principles of grounding and bonding as described in the BICSI installation methods and must be capable of properly bonding cable trays and properly grounding racks, cable trays, etc.
• Lead Technician must be knowledgeable in the proper operation of all Vision's Cat5, Cat5E, Cat6 testers to include proper operation of the tester, properly saving test results and properly downloading and storing test results on the network.
• Lead Technician must be knowledgeable in the proper operation of Vision's fiber power meter testers to include proper operation of the tester, properly saving test results and properly downloading and storing test results on the network.
• Lead Technician must be knowledgeable in the proper operation of an OTDR to include proper operation of the OTDR, properly saving test results and properly downloading and storing the test results on the network.
• Lead Technician must be fully capable of interpreting test results from fiber and copper testers and successfully troubleshooting and properly repairing the fiber or copper cable plant to ultimately ensure a correct and valid test.

Qualifications

Education :

Physical Requirements :

Years of Experience :

3 - 5

Security Clearance : As needed

Certifications :

Preferred - BICSI Installer 2, Industry manufacturer certifications, OSHA safety certification 10 / 30, HILTI powder actuated tools, Confined Space