Principal Software Architect- GenAI

Principal Software Architect- GenAI

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"!

The Principal Software Architect - GenAI acts as an architecture leader in a domain area in multiple activities and teams. Responsible for the high-level design / architecture decisions and drives continuous improvement in architecture and engineering across set of software products / services. Additionally responsible for solutioning and planning for the incorporation of generative AI capabilities across the entire Duck Creek Suite.

Acts as a Domain Architect for the GenAI domain, leading and representing the design / architecture decisions of that domain area.

Provides architectural and technical leadership, participating and leading with Engineering Communities of Practice.

Refines technical backlog items and creation of the overall solution concept and architectural direction for multiple engineering teams.

Provides guidance and support to the developers in multiple engineering teams across our product suite in the completion of stories against design / architecture plans.

Mentor and help develop engineers and architects in their career growth.

Drives and coordinates our technical position with key technology vendors.

Can be hands-on, designing and coding solutions for Agile stories with key architectural impact.

Bachelor's or Masters Degree and / or equivalent experience relevant to functional area.

7+ years of engineering and / or architecture experience.

5+ years supervisory and strategic leadership experience.

Generative AI Expertise

Experienced in creating solutions incorporating Generative AI platforms and tooling into production products.

Hands-on experience with LLM integration, RAG pipelines, vector databases, prompt engineering, and hallucination mitigation strategies.

Familiarity with fine-tuning and model evaluation techniques for large language models.

Programming & Frameworks

Strong command of object-oriented programming principles with expert knowledge of Java or C#, and Python.

Proficiency with relevant frameworks and libraries such as Spring Boot, .NET Core, TensorFlow, PyTorch, LangChain, Hugging Face Transformers, and OpenAI / Anthropic SDKs.

AI / ML Deployment & MLOps

Experience in model lifecycle management, including training, deployment, monitoring, and retraining.

Skilled in MLOps practices : CI / CD for ML, model versioning, drift detection, and governance.

Knowledge of cost optimization strategies for LLMs in production environments.

Architecture & Cloud

Expert in distributed software patterns (DDD, microservices, serverless, event-driven) and cloud-native architectures (AWS, Azure, GCP).

Experience building monitoring, alerting, and observability for maintaining high SLAs in SaaS products.

Responsible AI & Compliance

Proficient in applying data security, compliance, and responsible AI principles across the solution lifecycle.

Leadership & Collaboration

Promote inner-sourced tooling and shared technology standards across teams.

Leverage AI tools and practices to enhance engineering productivity, decision-making, and innovation.

Travel : 10-20%

Location : Remote US (Must be able to work on EST time zone)

Work Authorization : Legally authorized to work in the country of job location.

Duck Creek Technologies supports a flexible-first work environment and has employees throughout the United States. Based on a fair and equitable compensation philosophy, we have five (5) United States pay markets based on regional validated survey market data. The expected salary range for this position is between $144,800 and $233,500. This position is also eligible for annual bonuses. The final compensation may vary due to the above listed factors and be determined based on experience and other factors permitted by law.

We also offer a competitive benefits package that includes : Flexible work environment, Medical, dental, vision, life and disability insurance, 401(k) Retirement Plan, Flexible Spending & Health Savings Account, Paid holidays, vacation, and volunteer time, Employee assistance program and other benefits.

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. We strive to be an example to the world of inclusion, diversity, and equity in all things where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values : We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit : . Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@. Privacy Notice : By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws. Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.