Information Technology Administrator

IT Administrator

Location : Hybrid (2–3 days onsite in San Francisco, CA)

Start Date : Immediate

Overview

We’re looking for an IT Administrator who can take ownership of technical initiatives, deliver executive-level support, and guide the rollout of new systems and applications. This role blends hands-on expertise with leadership, requiring someone who can manage complex projects while keeping communication clear across all levels of the organization.

Responsibilities

• Lead IT projects end-to-end, including planning, vendor coordination, training, and rollout.
• Provide direct support to executives while ensuring smooth adoption of tools across the company.
• Manage identity and access through Okta, oversee workflows in Jira / Atlassian, and administer devices with Intune, Kandji, and Automox.
• Support and maintain SaaS platforms such as Slack, Microsoft 365, Zoom, and others, handling integrations, permissions, and user lifecycle management.
• Configure and maintain core network services (DNS, DHCP, VPNs), VoIP systems, and A / V conferencing solutions.
• Evaluate and test emerging technologies, including AI features in collaboration tools, and represent IT in innovation discussions.
• Mentor junior IT staff, manage escalations, and set standards for timely, high-quality support across macOS, Windows, and SaaS environments.
• Deliver training sessions to employees on IT best practices, software tools, and hardware usage.
• Drive automation and process improvements to streamline workflows and reduce manual intervention.

Qualifications

If this sounds like you, apply today!