Community Coordinator

Job Description

Job Description

Salary :

Community Coordinator Build the Conversations Behind the #PixiGlow

Pixi HQ - Century City, Greater Los Angeles

Full-Time - 5 days on-site

About Pixi

Pixi is a global beauty brand known for effortlessly enhancing natural beauty through innovative skincare and color cosmetics. With roots in London and a growing international presence, we are on a mission to make every moment glow. Our team is passionate, nimble, and driven by creativity, technology, and operational excellence.

Your Mission

As a Community Coordinator, youll be the connective tissue between Pixi and our influencer and creator community. Youll manage high-volume communications across email, DMs, and commentsensuring every conversation is organized, responded to, and elevated. Youll also help streamline workflows using digital community tools, supporting our Marketing and Influencer teams with real-time insights and creator-facing excellence.

This role is perfect for someone who is detail-oriented, tech-savvy, and eager to grow a career at the intersection of community management, influencer marketing, and digital engagement.

What Youll Own

• Community Engagement Manage daily communications with influencers and creators via email, social DMs, and comments.
• Conversation Management Organize, track, and route inbound requests to the right teams using digital community tools.
• Influencer Support Oversee incoming partnership inquiries and ensure creators receive timely responses and accurate information.
• Insights & Reporting Track recurring questions, flag community trends, and prepare weekly summaries for internal teams.
• Process Development Build and refine communication workflows that improve speed, efficiency, and accuracy.
• Cross-Team Collaboration Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent across all touchpoints.

Who You Are

Our Team

What Youll Gain

Note from the Hiring Team

This is your chance to take ownership of community engagement at a global beauty brand and help strengthen community by connecting with creators and fans every day.