Account Manager, SMB

SMB Account Manager

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact.

We are looking for a self-driven, customer-obsessed SMB Account Manager to join as a founding member of our new Account Management team. As an Account Manager, you'll be the CEO of your book of business, building lasting executive partnerships with our SMB law firm clients to help them maximize the value of our AI platform. You'll manage renewals, identify expansion opportunities, and cross sell new product lines to existing customers.

What You'll Do

Own a revenue expansion quota for a seasoned SMB book of business.

Partner with CSMs to proactively engage customers at key lifecycle events : post-onboarding check-in, business reviews, annual renewals, significant business activity (M&A, firm expansion, new markets).

Build and manage a pipeline of commercial opportunities via repeatable outbound prospecting.

Consult with firm executives and operational leaders to understand their operational challenges and goals, providing tailored solutions.

Navigate a solution sales process by building relationships with multiple external and internal stakeholders through remote and in-person meetings.

Negotiate and coordinate customer procurement and contract execution for renewals and cross sales.

Take an entrepreneurial approach to your book, using creativity and strategic thinking to build long-term partnerships that fuel both customer success and EvenUp's growth.

What You'll Bring

2+ years of experience in quota carrying SaaS roles (Sales, Account Management).

Proven track record of exceeding quota attainment via new business or cross sales.

Experience managing a high-volume SMB customer book of business with a balance of relationship-building and transactional efficiency.

Strong discovery and consultative selling skills; the ability to translate customer pain points into tailored solutions.

Excellent communication and relationship-building skills with executives, operations teams, and technical stakeholders.

Highly organized and self-motivated, with the ability to manage competing priorities in a fast-paced, scaling environment.

Passion for technology and impact excited to help transform the legal industry and expand access to justice.

Compensation & Incentives : As a founding team member, this role has an On-Target Earnings (OTE) benchmark of $130,000 (USD), structured with a 60% Base / 40% Variable split.

Notice to Candidates : EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team please know that we have no affiliation or connection to these situations. We only post open roles on our career page or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no-reply@canditech.io email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page.

Benefits & Perks : As part of our total rewards package, we offer attractive benefits and perks to our employees, including :

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance coverage options for life, accident, or critical illness
• Flexible paid time off, sick leave, short-term and long-term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• A home office stipend
• 401(k) for US-based employees and RRSP for Canada-based employees
• Paid parental leave
• A local in-person meet-up program
• Hubs in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees. EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.