Manager / Director of Software Engineering

Responsibilities

• Define and enforce coding standards and development and deployment methodologies and processes including team agreements.
• In conjunction with the DevOps team, monitor and ensure platform stability across multiple production and non-production development environments.
• Develop, monitor and report on engineering KPIs as related to team and individual performance.
• Rapidly gain a deep understanding of the current ecosystem, including system integrations, business rules, and operational management flows.
• Lead, guide, support and manage a team of software engineers of various experience levels to build state-of-the-art components and features while ensuring adherence to development best practices, CI / CD, and automation.
• Establish strong partnerships with product owners, and gain a deep understanding of the different types of end-users and their needs.
• Maintain top delivery standards by building robust, secure, and quality software that meets the needs of the business.
• Manage release schedules for both production patches and regular releases.
• Provide technical leadership, guidance and support to the engineering team.
• Work with our Customer Service team to troubleshoot and resolve production issues.
• Recruit, interview, hire and train top talent and build a high performing team of engineers focused on continuous improvement. Perform evaluations, resolve problems, provide open communication and recommend discipline and / or termination when appropriate.
• Develop a collaborative and dynamic team operating agreement to reflect objectives and responsibilities of team members based on roles.

Qualifications

Our Current Stack and Tools

Compensation and Benefits

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U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.”