Front Desk Receptionist

Job Description

Term : 3 month contract position

Location : Indianapolis, IN

Schedule : Monday - Friday 8 : 00am - 5 : 00pm

Receptionist Responsibilities :

• Provide a positive first impression and subsequent impressions of the company while greeting visitors and answering callers.
• Answering incoming telephone calls determines the purpose of callers, and forwards to appropriate personnel.
• Communicates with the IT team regarding any telephone / reception software issues.
• Answers routine organizational questions and provides callers with addresses, directions, and other information.
• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Oversee visitor badging processing, ensuring security process is maintained.
• Provides clerical support to HR or Facilities as needed while maintaining professional appearance in the reception area.
• Provides back-up support for various mailroom activities such as package delivery, address book set up.
• Provide fill-in support for vacation / sick time in mailroom or another part-time receptionist.
• Trains temporary or back-up receptionists and updates on any changes to processes
• Maintains a manual phone list at the front desk in case of power issues.

Qualifications