Registered Nurse - Community Care Nurse Coordinator

The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

The Registered Nurse - Community Care Nurse Coordinator works collaboratively with the interdisciplinary care team including Referral Care Initiative (RCI) team, other Integrated Clinical Communities. This role is critical in ensuring that Veterans receive quality healthcare services whether within the VA facilities or through community-based services.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

VA offers a comprehensive total rewards package : VA Nurse Total Rewards

Duties of the Registered Nurse - Community Care Nurse Coordinator include, but are not limited to :

• Coordinate the review and disposition of VA Community Care consults, including Provider Agreement, Patient Centered Care Coordination (PC3), and Community Care referrals.
• Review consults and collaborate with Community Care providers and administrative support staff to ensure timely and correct processing of consults and Request for Services (RFS) forms.
• Evaluate resources and trends to support continuous improvement of resource utilization and management of Community Care expenditures.
• Serve as point of contact for clinical questions associated with community care and function as a liaison for interdisciplinary team members.
• Support the Patient Aligned Care Teams (PACT) in care coordination efforts for Veterans with a Care Assessment Need (CAN) score to better meet healthcare goals.
• Review and process consults and RFS requests according to nationally established metrics.
• Serve as a resource and clinical guide for the Community Care administrative staff to ensure care is directed according to the urgency and specific care requirements appropriate to the consult request.
• Refer appropriate consults to the VA Community Care provider for second level reviews.
• Obtain appropriate medical records necessary for the review and coordination of care.
• Coordinate with the Veteran's interdisciplinary care team to ensure special needs of the Veteran or special requests of treating facilities are met.
• Collaborate and assist the VA Community Care team in coordination and tracking of community care.
• Act as a liaison to the Veterans to support care needs in collaboration with community providers, PC3 Contractors, the VA's third-party administrator, and other VA healthcare facilities.

Pay : Competitive salary, regular salary increases, potential for performance awards

Paid Time Off : 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement : Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance : Federal health / vision / dental / term life / long-term care (many federal insurance programs can be carried into retirement)

Licensure : 1 full and unrestricted license from any US State or territory

Work Schedule : Monday through Friday 0800-1630

Telework : Ad hoc may be authorized. (Employees who Teleworks on an occasional, episodic, or short-term, and have completed required telework training and telework agreement).

Virtual : This is not a virtual position.

Relocation / Recruitment Incentives : Not Authorized

Permanent Change of Station (PCS) : Not Authorized