Assistant, Medical

Assistant, Medical

Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanente's mission, vision and values. Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. As appropriate to the positions scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager / supervisor.

Essential Responsibilities :

• Clinical Tasks : These job tasks provide patient care and are to be performed competently, consistently, accurately and according to established regional / departmental clinical protocols, policies and procedures and standards. They are :
• Clinical Procedures : Performs diagnostic tests, therapies and procedures within scope of authorized duties competently and with maintenance of proficiency according to :
• Practice Management Activities : These job tasks are primarily indirect patient care (i.e. non face-to-face) to be performed competently, accurately and consistently according to established regional / departmental clinical protocols, policies and procedures and standards. They are :
• Teamwork, Leadership and Professional Development Activities : Performs appropriate daily activities to start workflow in work area per team agreements and procedures. Demonstrates flexibility and ability to reprioritize workflow to handle urgent / emergent demands of the team effectively. Assists with on-boarding of new hires / transfers and / or validating peers clinical skills. Reports errors, near misses or other hazards in a timely manner per established procedures. Seeks assistance with duties when unable to perform safely, lacks training or outside scope of authorized duties. Completes annual competency assessments and trainings by meeting organizational standards and expectations. Demonstrates and maintains clinical knowledge and skills related to departments clinical area and contributes new ideas to assist team in achieving departmental / regional quality and service goals / initiatives.

Other duties as assigned consistent with job description.

Basic Qualifications :

Additional Requirements :

Preferred Qualifications :