Inside Sales Associate

Job Description

Job Description

Ready Cable, founded in 1988, is a supplier of Rebar, Post-Tension Cables, and lumber for the residential and commercial construction community. With multiple production facilities and walk-in storefronts across Texas, Ready Cable offers high-quality products, exceptional customer service, and prompt turnaround times. As a member of industry associations like the Post-Tensioning Institute, Ready Cable has the expertise to meet all project needs.

Role Description

We are seeking a highly motivated and experienced Inside Sales / Customer Service Administrator to manage daily operations at our Waco storefront . This role is critical in ensuring a smooth customer experience, processing orders efficiently, and supporting field sales and operations teams. The ideal candidate will bring a strong background in construction-related sales or service, excellent communication skills, and a customer-first mindset.

Responsibilities

• Serve as the primary point of contact for walk-in, phone, and email customer inquiries.
• Provide product knowledge and pricing for rebar, post-tension cable, and related construction materials.
• Accurately enter sales orders, quotes, and purchase orders into the system.
• Coordinate with production and logistics teams to ensure on-time deliveries.
• Maintain storefront inventory and assist in restocking and ordering materials as needed.
• Build and maintain strong customer relationships by delivering prompt and professional service.
• Handle customer issues, returns, and complaints with urgency and resolution-focused communication.
• Support outside sales representatives with quotes, documentation, and customer follow-ups.
• Maintain accurate records of transactions and customer interactions.

Qualifications

Ready Cable offers the following Benefits :

Job Type : Full Time

Location : Waco

Salary : TBD

Why Join Ready Cable?

Company Description

Ready Cable was founded in 1988 with the goal of providing concrete contractors quality products, excellent customer service, quick turn around and the best overall value pricing. Over the years the business has grown to supply and service both the residential and commercial construction community catering to projects as small as paving to high rise buildings.

We take pride in providing quality service with fast turnaround times from our facilities in Houston (2 locations), Austin, San Antonio, Fort Worth, Royse City, Waxahachie, and McKinney.

With 8 locations and hundreds of staff members, Ready Cable has the knowledge, skill, and capacity to meet all your project needs.

Company Description

Ready Cable was founded in 1988 with the goal of providing concrete contractors quality products, excellent customer service, quick turn around and the best overall value pricing. Over the years the business has grown to supply and service both the residential and commercial construction community catering to projects as small as paving to high rise buildings.\r\n\r\nWe take pride in providing quality service with fast turnaround times from our facilities in Houston (2 locations), Austin, San Antonio, Fort Worth, Royse City, Waxahachie, and McKinney. \r\n\r\nWith 8 locations and hundreds of staff members, Ready Cable has the knowledge, skill, and capacity to meet all your project needs.