Communications Coordinator

Communications Coordinator

Job Title : Communications Coordinator

Reports To : Membership Director

Summary :

The Communications Coordinator is responsible for managing and executing the club’s communication and promotional activities across all channels—print, digital, web / app, social media—as well as supporting administrative and strategic planning tasks. This role ensures consistent branding, supports event promotion, maintains internal and external communication tools, and assists with the behind‑the‑scenes work that ensures smooth operations.

Key Responsibilities

Communication & Content Creation

Produce and publish the bi‑monthly newsletter (e.g., The Buzz) — content planning, writing, layout / design, distribution, analytics

Manage daily club communications via email—ensuring messages are timely, relevant, and brand consistent

Develop social media content, campaigns, and posts for Instagram, Facebook, LinkedIn, etc.; maintain a cohesive brand voice and visual identity

Promote club events and programs through multiple channels (social media, email, signage, internal displays, club app)

Attend club events to gather content (photos, video, interviews, member spotlights) for reuse in various media

Perform periodic website audits (usability, SEO, content quality, performance) and recommend / implement improvements

Update website content (events, posts, pages, images) in coordination with stakeholders

Oversee the club’s mobile app : content updates, push notifications, maintaining member engagement, coordinating with tech / vendor partners

Promotional Strategy for Club Events

Develop and maintain an event promotion strategy : plan promotional timelines, select appropriate channels, define messaging, set goals

Coordinate creation of all promotional materials (print + digital) : flyers, posters, banners, menu printouts, signage, etc.

Ensure that for each event, the promotion is cohesive across all touchpoints (app, website, email, signage, social media)

Administrative & Operational Support

Maintain filing systems for digital and / or physical documents (marketing assets, event materials, signage files, image libraries)

Organize, track, and manage printed materials orders and inventory (menus, signs, posters, etc.)

Assist with scheduling / calendar management (events, content deadlines, app updates, website refreshes)

Manage contact lists, membership databases, vendor contacts, and related records

Prepare reports and documentation for communications metrics, event outcomes, budget tracking, as needed

Support other administrative duties as needed (e.g., meeting coordination, taking meeting notes, managing invoices / subscriptions related to communications tools, filing)

Strategy, Reporting & Continuous Improvement

Maintain a communications and content calendar (newsletter, social media, website / app, event promotions, print materials)

Monitor, analyze, and report on performance metrics across channels (open rates, clicks, social engagement, app usage, website traffic)

Use data and feedback to adjust strategies, improve efficiency, and enhance reach

Stay up‑to‑date with trends, best practices, tools (design, web, app, social media, SEO)

Other duties may be assigned

Qualifications & Skills

Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or related field (or equivalent experience)

1‑3+ years of experience in communications, marketing, or content creation roles

Excellent writing, editing, and proofreading skills

Strong graphic design / layout ability; proficiency with design tools (e.g., Adobe Creative Suite, Canva, etc.)

Experience managing websites / content management systems and mobile apps

Social media management across key platforms

Organized, detail‑oriented, good multi‑tasker with solid time management skills

Strong communication and interpersonal skills

Experience in hospitality, club / membership organizations

Familiarity with printing, signage production, and vendor coordination

Photography & basic video capture / editing skills

Experience with event planning or promotions strategy development

Experience using project management / content calendar tools

Working Conditions

On‑site presence expected for many duties (events, content capture, signage, app / website coordination)

Some evenings, weekends, and holidays are required during event promo peaks or major club happenings

Managing multiple deliverables and deadlines concurrently

Standard schedule is Tuesday – Saturday unless otherwise specified.

Paid Time Off

Paid time off will begin accruing after 90 days of employment and will accrue each pay period.

Time of Service Hours

Less than 1 Full Calendar Year : Up to 60 hours

1st Full Calendar Year : 80 Hours (10 days)

2nd Full Calendar Year : 80 Hours (10 days)

3rd Full Calendar Year : 96 Hours (12 days)

4th Full Calendar Year : 104 Hours (13 days)

5th Full Calendar Year : 120 Hours (15 days)

10th Full Calendar Year : 160 Hours (20 days)

Holiday Pay

Eligible for 7 Paid Holidays per year after 90 days of employment.

Group Benefits

Eligible to participate in the group health insurance program upon 90 days of employment.

Medical – Cigna

Vision – Unum

Flexible Spending Accounts

Short Term Disability – Unum (Club pays 100% of coverage)

Long Term Disability – Unum

Voluntary benefits such as Life Insurance, Critical Illness, Accident & Whole Life- Unum

401K Plan

Available after 1 year. The club matches $0.75 for every $1.00 that you contribute up to 5% of your deferral. After 3 years, you are 100% fully vested for the matching contributions.

Seniority level

Entry level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing / Editing

Hospitality

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