Director US Merchant Risk Engagements

The North America Risk Team is responsible for maintaining trust in the Visa brand championing security in the industry and differentiating Visa in the eyes of clients and key stakeholders. The Director - US Merchant Risk Engagements will serve as a trusted advisor in the NA Risk Team by providing risk intelligence to guide internal business partners clients and ecosystem participants in the secure reliable and trusted growth of digital payments. This position will be responsible for partnering with key strategic Merchants to execute risk roadmaps that accelerate secure business growth. Additional responsibilities may be aligned to this role as Visas strategy evolves to secure the ecosystem and meet the needs of our customers.

Specific responsibilities for this role include :

• Develop a strategic vision and plan for how Risk should engage with Merchants to optimize impact in collaboration with partners in the account teams and Value-Added-Services
• Conduct regular risk engagement sessions with Merchants to evaluate risk performance produce insights analyses and data-based recommendations to improve client performance boost growth drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments
• Collaborate cross-functionally with the Issuing and Acceptance Risk teams to ensure a true One Visa mindset
• Partner with peers in other functional areas (e.g. Sales Analytics Marketing Risk and Identity Solutions Client Services DPS and others) to execute initiatives by leveraging the breadth and depth of Visas resources
• Identify opportunities to promote & support client adoption of Visa risk products and solutions
• Provide client support relating to emerging / immediate fraud trends
• Identify opportunities to enhance the payment ecosystem and advance risk management best practices
• Build new scalable solutions toolkits and best practice documents including reports presentations education materials and other written artifacts to present Visas analysis and guidance

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Visa will accept applications for this role until at least December 10 2025.

Qualifications :

Basic Qualifications :

Preferred Qualifications :

Critical Competencies for Success :

Additional Information :

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel 5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is $145100 to $210450 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA / HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work : No

Employment Type : Full-time

Key Skills

Category Management,Athletics,Customer,ABAP,Hydraulics,ITI

Experience : years

Vacancy : 1