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Credit and Collections Specialist

Credit and Collections Specialist

Monterrey Tile CompanyChandler, AZ, US
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Job Description

Job Description

Monterrey Tile, a leader in the tile and stone industry, is looking for a fill-time experienced Credit & Collections Specialist to join our accounting team in Chandler, AZ.

WHAT MAKES US STAND OUT??

  • Company-paid benefits for employees after 90 days!!
  • Competitive salary!
  • Paid Weekly!!

Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more...

Key Responsibilities :

Credit Management

  • Review and manage customer credit lines with a focus on minimizing financial risk.
  • Utilize Bectran online services and internet research to assess creditworthiness before granting credit.
  • Approve invoice credits in accordance with company policy.
  • Issue credit and debit memos as needed.
  • Monitor customer credit risk and recommend changes to credit terms as needed.

    • Collections

  • Contact customers to collect due and past-due accounts.
  • Negotiate payment arrangements and resolve delinquent account issues.
  • Manage open store credits over 60 days old.

    • Accounts Receivable Processing

  • Process and apply customer payments, including incoming checks, e-bill payments, and UTA payments.
  • Verify daily Wells Fargo e-bill deposits within our accounting system
  • Post payments to accounts accurately, clearing unapplied payments in AR.
  • Complete weekly cash receipt clearing.
  • Research and correct payment entry errors.

    • Invoicing & Customer Requests

  • Email invoices and statements upon customer request.
  • Change bag orders as needed to support customer service personnel on the front lines.

    • Tax & Compliance

  • Oversee customer resale tax certificates to ensure compliance.
  • Track use tax for house accounts.

    • Collaboration & Reporting

  • Coordinate with sales, customer service, and finance to resolve account issues.
  • Provide reporting on aging accounts, payment trends, and credit activity.

    • Qualifications

    Education & Experience

  • Associate or bachelor’s degree in accounting, finance, or related field preferred.
  • 3–5 years of experience in credit, collections, or accounts receivable.
  • Experience with ERP systems, preferably Epicor Prophet 21, and online banking platforms
  • Experience using Bectran or similar credit analysis tools preferred.

    • Skills & Competencies

  • Strong attention to detail and accuracy in financial transactions.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Proficiency in Microsoft Office Suite, especially Excel and Outlook.
  • Strong problem-solving and excellent customer service skills.

    • More about this job :

    Monday through Friday, 7am - 4pm

    Pay : $65,000 to start

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    Collection Specialist • Chandler, AZ, US