Medical Receptionist / Patient Service Representative

Job Description

Join a high-volume outpatient imaging center as our Medical Receptionist / Patient Service Representative . You’ll be the first point of contact—welcoming patients, managing check-in / out, scheduling, and verifying insurance—while safeguarding PHI and supporting smooth clinic flow.

What You’ll Do

Greet & register patients; confirm demographics, collect signatures, and complete required forms

Verify insurance , collect copays / fees , and log payments accurately

Answer / route calls ; schedule, reschedule, and confirm appointments; notify staff of changes

Provide prep / safety instructions and basic facility directions

Coordinate with technologists / clinical staff to keep the day on time

Maintain EMR accuracy; protect PHI and any on-site medications per policy

Uphold professional, culturally sensitive customer service at all times

Must-Have Qualifications

MediClear or equivalent HIPAA certification (required)

High school diploma or GED

Intermediate+ computer skills ; EMR familiarity; fast / accurate data entry

Clear verbal / written communication , strong multitasking & prioritization

Consistent, service-oriented demeanor; sound judgment in a fast-paced setting

Nice to Have

Prior front-desk experience in imaging, specialty clinic, or hospital registration

Working knowledge of insurance eligibility and authorizations

Requirements

Assistant