Catering Manager

Catering Manager

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Catering Manager

Department : Catering

FLSA : Non-Exempt

General Function

As a Catering Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you : Department Employees

Primary Duties and Responsibilities

Secondary Duties and Responsibilities

Knowledge, Skills, and Abilities

Education and Experience

Supervisory Responsibilities (Direct Reports)

Physical Requirements

Working Conditions

This position is frequently exposed to noise and occasional exposure to equipment movement hazards, temperature extremes, dirt, and cleaning chemicals / solvents. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job

Telephone, fax, copier, intercom system, computer, calculator, cash register, oven, steamer, catering equipment, gas grill, and delivery van

Financial Responsibility

Responsible for company assets, including equipment and merchandise. When sales are over $100.00 supervisor will take action.

Contacts

Daily contact with customers, employees, and the general public. Frequent contacts with federal / state governmental or regulatory agencies. Occasional contact with supplier / vendors

Confidentiality

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.