Provider Business Operations Senior Associate

Corporate Technology Strategy Consulting

At PwC, our people in Corporate Technology Strategy consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to : respond effectively to the diverse perspectives, needs, and feelings of others; use a broad range of tools, methodologies and techniques to generate new ideas and solve problems; use critical thinking to break down complex concepts; understand the broader objectives of your project or role and how your work fits into the overall strategy; develop a deeper understanding of the business context and how it is changing; use reflection to develop self awareness, enhance strengths and address development areas; interpret data to inform insights and recommendations; uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Corporate Technology Strategy team, you will drive collaboration and alignment across the organization while addressing complex challenges. As a Senior Associate, you will leverage structured problem-solving techniques and advanced data analysis to inform decision-making and support transformative initiatives. This role offers the chance to engage with diverse stakeholders, enhance your analytical skills, and contribute to meaningful operational improvements in the healthcare provider industry.

Responsibilities - Facilitate meetings and communicate effectively across multiple levels - Apply a hypothesis-driven approach to analyze and interpret data - Contribute to transformative initiatives within the healthcare provider sector - Strengthen stakeholder management and communication skills

What You Must Have - Bachelor's Degree - At least 3 years of consulting and / or healthcare provider industry experience, with exposure to business- or technology-enabled transformation programs

What Sets You Apart - Master's Degree preferred - Experience working in provider operations or process redesign - Familiarity with automation or AI-enabled tools - Excelling in communication with cross-functional teams - Analyzing administrative processes for problem-solving - Developing clear, client-ready deliverables - Supporting project management and documentation - Engaging with provider stakeholders in delivery teams - Interest in learning enabling platforms like Oracle or Workday

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. The salary range for this position is : $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.