Technology Support Specialist

Position Type : Technology

Date Posted : 11 / 21 / 2025

Location : Technology Buidling

Date Available : ASAP

Closing Date : Open until filled

Salary : Minimum salary $47,600 (to be pro-rated based on start date)

Hours : Full-time

8 hours / day

12 months

Benefits Offered :

• Medical, Vision and Dental, FSA / LFSA and Dependent Care, Life & AD&D Insurance, Employee Assistant Program (EAP), IMRF, 403B / 457

Essential Functions :

Minimum Qualifications :

SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include : adhering to safety practices; preparing and maintaining accurate records; utilizing pertinent software applications; analyzing; customer service; effective listening; guiding others; interpersonal aptitude; leadership; managing projects / programs; monitoring activities; operating equipment; planning; problem solving; recordkeeping; training; and use of technology.

current and emerging technology; and office equipment / software.

ABILITY is required to schedule activities; gather, collate, and / or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a wide diversity of individuals; work with data of widely varied types and / or purposes; and utilize job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires analysis based on organizational objectives; and problem solving with equipment is moderate to significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include : displaying mechanical aptitude; adapting to changing work priorities; establishing effective working relationships; being attentive to detail; working under time constraints; communication with persons of diverse backgrounds / knowledge / skills; confidentiality; dealing with frequent interruptions; decision making; detail oriented; leadership and direction; meeting schedules / deadlines; multi-tasking; organizing; physical stamina; prioritization; reliability; taking initiative; teamwork; and working flexible hours.

Responsibility

Responsibilities include : working independently under broad organizational guidelines to achieve unit objectives; providing information and / or advising others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is some opportunity to significantly impact the organization's services.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands : significant lifting, carrying, pushing, and / or pulling; some climbing and balancing; some stooping, kneeling, crouching, and / or crawling; and significant fine finger dexterity. Generally the job requires 60% sitting, 25% walking, and 15% standing. The job is performed in a generally hazard free environment.

Experience : Job related experience with increasing levels of responsibility is required.

Education :

Targeted job related education that meets organization's prerequisite requirements

Application Procedure :

Attachment(s) :