Receptionist

Receptionist

Under the direction of the department manager / supervisor, the receptionist greets and directs visitors and patients to appropriate destinations. Follows well-defined rules and guidelines with respect to disclosure of confidential information, performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.

Required Skills / Qualifications / Training / Experience :

• Minimum of 1 year of customer service / receptionist experience
• Ability to work effectively with the internal and external customers while maintaining a composed professional demeanor as the hospital / departments initial representative
• Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and / or patient rooms
• Excellent command of verbal and written English positive interpersonal communication dynamic with strong organizational skills
• Adheres to and respects confidentiality of all protected patient and employee information
• Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations
• Ability to problem-solve using creative and critical thinking skills
• Detail oriented with the ability to prioritize based on shifting demands
• Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
• Ability to multi-task handle interruptions and work effectively in a fast-paced professional environment

Preferred Skills / Qualifications / Training / Experience :

Educational Requirements :

License / Certification :

Age Specific Criteria :

Ability to Meet Job Performance Expectations :

Salary Range : 18.99-23.07 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race color creed age gender sexual orientation national origin veteran status or disability.