Convention Services Manager

Convention Services Manager

A Convention Services Manager plans, coordinates, and executes events like meetings and conventions for clients. Their job involves acting as the main point of contact, managing logistics with various hotel departments, and resolving problems to ensure a smooth experience for attendees and clients.

Principle duties and responsibilities (Essential Functions) include :

• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
• Assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
• Plan and attend Pre and Post convention meetings.
• Manage function space and room block inventory as assigned and ensure that all BEO paperwork is completed in a timely and accurate manner.
• Implement a daily, weekly, and monthly checklist for the catering department.
• Build strong relationships with meeting planners and promote the hotel services and facilities. Work with sales staff to service and solicit new business.
• Work closely with other hotel departments to coordinate functions and events and ensure that banquet / meeting room set up is done according to client's needs, room blocks and special reservations needs are met, and that service during the meeting / event meets and exceeds expectations.
• Complete post-conference reports of events for senior management and complete other reports as needed or requested.
• Attend weekly resume meetings.
• Assist the Director of Sales & Marketing / Director of Convention Services with budget and forecast and complete special projects and assignments as designated.

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Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.