Key Account Manager

Employment Status : Regular

Time Type : Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years : from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary : Primary Function

The Key Account Manager (KAM) promotes continued growth and superior customer service for current customers within North America primarily in the Wire and Cable Industry. Serves as an internal sales and customer contact for initial inquiries, quotes and service for assigned small and medium-sized accounts within North America primarily serving Wire & Cabe Customers. Follows-up on sales and marketing opportunities via e-mail, in-person and phone communications. Supports and promotes continued growth of new business for CSA Group TIC services. Engages in proactive company research and customer outreach to increase business from assigned small and medium-sized accounts primarily in the Wire and Cable Industry.

Working Relationships

• Reports to the Home and Commercial (HOCO) North American Commercial Manager for Lighting & Wiring and High-Tech.
• Works with VPs, Directors, Business Managers, Customer Care Specialists (CCCs), Technical Specialists and Operations staff

Dimensions

Principal Duties & Responsibilities

Understanding the Business

Working Well with Others

Delivering Results

Concern for Safety

Work Environment : Mental and Physical Effort & Working Conditions

Education & Experience

FT1 - Vertical flame test (CSA C22.2 No. 3)

UL 1061 - Small-scale vertical flame test for appliance wiring.

Medium Voltage Cables

Ability to draft and deliver sales presentations

This position requires regular attendance and punctuality in accordance with Company policies. Additionally, the ability to interact well with other employees and work overtime, as necessary, is required.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.