Employee Relations Specialist
The Employee Relations Specialist is responsible for fostering a positive work environment by developing and implementing strategies that promote fair treatment, engagement, and compliance with employment laws and company policies. This role serves as a key advisor to both employees and management, resolving workplace issues and ensuring alignment with organizational values and legal standards.
Job Type : Full Time
Salary : Commensurate with experience
ACTIVITIES / TASKS / SCOPE
- Serve as a primary point of contact for employee relations issues and workplace concerns.
- Investigate complaints related to harassment, discrimination, performance, and workplace misconduct, ensuring thorough and impartial processes.
- Partner with HR Business Partners and department leaders to address performance management concerns, disciplinary actions, and conflict resolution.
- Develop and maintain policies and procedures that support a respectful, compliant, and inclusive workplace.
- Monitor trends in employee relations and recommend proactive strategies to improve employee engagement and retention.
- Support and coach managers in effective people management practices, ensuring consistency and compliance.
- Maintain documentation of all employee relations matters in accordance with legal and company standards.
- Ensure compliance with federal, state, and local employment laws (e.g., FMLA, ADA, Title VII, etc.).
- Lead or assist in employee trainings related to workplace behavior, performance management, and compliance topics.
- Collaborate with legal counsel as needed for complex or high-risk cases.
- Track and report on employee relations metrics and outcomes to inform HR strategy.
- Performs other duties as assigned
EDUCATION, EXPERIENCE, & CREDENTIALS Required :
Bachelor's degree in Human Resources, Business Administration, or a related field.5+ years of progressive HR experience, with at least 2 years focused on employee relations or similar function.In-depth knowledge of employment laws and HR best practices.Strong investigative, analytical, and documentation skills.Ability to handle sensitive and confidential information with discretion.Preferred :
PHR or SHRM-CP certification.Experience in a mid-size or multi-state company environment.Familiarity with HRIS and case management systems.KNOWLEDGE, SKILLS, & ABILITIES
Strong interpersonal and communication skillsSound judgment and decision-makingConflict resolution and negotiationEmpathy and professionalismAttention to detail and organizational skillsWORK ENVIRONMENT & PHYSICAL DEMANDS
Sitting, standing, and walkingInfrequently lifting to 25 poundsInfrequent overhead lifting to 10 poundsBending, climbing, and stoopingLong hours involving overtime and weekends (infrequently)Keyboarding / typingAbility to read effectively from a computer screen and / or a paper copyAbility to handle a large volume of work and perform multiple tasks in a fast-paced environmentWorks in an office environmentPotential for extended travel