Business Development Manager

Position Summary

The Business Development Manager plays a frontline role in delivering training solutions to meet real-time workforce needs. This position works directly with employers to understand their training challenges and develops responsive programs to upskill workers quickly and effectively. The manager is hands-on in coordinating instructors, managing logistics, and ensuring high-quality training delivery that meets the expectations of business and industry partners.

Essential Job Duties

• Serve as the point of contact for local employers seeking workforce training solutions.
• Coordinate and deliver customized training programs at employer sites or college facilities.
• Meet directly with companies to assess training needs and match them with appropriate instructional solutions.
• Develop training outlines and scopes of work in response to employer requests.
• Schedule classes, secure instructors, and coordinate space, equipment, and materials for training sessions.
• Work closely with instructors to ensure delivery of high-quality, hands-on training that aligns with employer expectations.
• Assist companies in Missouri One Start program compliance, working with program administrator to apply, track, and effectively utilize funding.
• Track participation, gather feedback, and follow up with employers to ensure satisfaction and identify future needs.
• Regularly visit job sites, shop floors, and training locations to support active programs and troubleshoot issues.
• Develop pricing and proposals for customized training contracts.
• Maintain records, reports, and documentation related to training delivery and performance.
• Build relationships with industry partners, chambers of commerce, and workforce agencies to promote training offerings.
• Support recruiting efforts for new instructors and subject matter experts.
• Stay current on workforce trends and skills gaps by engaging with industry professionals and reviewing job market data.
• Represent the college at local workforce events and business roundtables to stay connected with community needs.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions, serving on committees, and attending community events, when necessary.

Required Knowledge, Skills & Abilities

Preferred Knowledge Skills & Abilities

Working at Ozarks Technical Community College Provides Great Benefits

PHYSICAL DEMANDS AND WORKING ENVIRONMENT : (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment : Work is performed primarily in a standard office setting with frequent interruptions and distractions. Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and / or weekends; may encounter occasional exposure to inclement weather during travel.

Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and / or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.