Sr. Collections Specialist

Stratasys is a world leader in 3D printing!

Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world's leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.

The Sr. Collections Specialist manages business-to-business (B2B) collections activities to ensure timely customer payments and maintain strong customer relationships. This role handles complex account reconciliations, resolves discrepancies, and communicates effectively with customers and internal teams. The Collections Specialist collaborates with sales, order administration, and accounting to optimize collections processes, recommend credit limits and payment terms, and support company goals-all while upholding Stratasys Core Values.

What you will be doing :

• Contact customers to collect on past due accounts and negotiate payment plans while maintaining positive customer relationships
• Perform customer account reconciliations and resolve discrepancies directly with customers
• Maintain accurate and complete customer master data, document actions taken on accounts, and generate monthly statements
• Work cross-functionally with order administration, sales, accounting, and other departments to ensure timely completion of collections tasks
• Process credit card payments accurately and efficiently. Provide timely and accurate collection summaries and recommendations to management
• Follow all company policies and procedures (safety, compliance, etc.)
• Attend all required company training
• Demonstrate commitments to Stratasys Behaviors by leading, acting, and modeling these values
• Other Responsibilities as assigned by the department or manager

Must Have for this Role :

What you will be part of :

Additional Information :

We believe our people are the heart of our success. That's why we've designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you'll gain access to benefits and perks that will support you and your family both inside and outside of work.

For this position, the typical annual starting base salary is from $46,617 to $56,277, which does not include 4% annual incentive pay or benefits. This range represents a good faith estimate for this position. Your individual base pay will depend on your skills, qualifications, geographical location, and / or experience.

To perform this job successfully , an individual must be able to perform each essential duty satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Stratasys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here