Billing and Production Associate

Billing And Production Associate

Neal R. Gross and Co. is a premier provider of court reporting and legal support services in Washington, DC, known for our commitment to accuracy, reliability, and client satisfaction. We pride ourselves on delivering exceptional service and value to our clients in the legal profession.

The Billing and Production Associate at Neal R. Gross & Co. (NRG&CO) is responsible for ensuring the timely and accurate execution of billing and production tasks, supporting seamless service delivery to clients. This role demands speed, efficiency, and meticulous attention to detail to maintain the highest standards of accuracy and professionalism. The Billing and Production Associate must thrive in a fast-paced environment, is highly organized, and takes pride in delivering precise and efficient results.

After a training period, this role would require someone to work in the office two days a week. This role is an eight-hour shift, Monday through Friday. On rare occasions there may be circumstances that require overtime or weekend work.

Neal R. Gross & Co Office : 1716 14th St NW, Washington, DC 20009

Key Responsibilities :

Billing and Invoicing

• Process client orders quickly and accurately, ensuring invoices are generated in compliance with all applicable charges, rates, and client-specific requirements.
• Quickly and efficiently take and process client orders electronically or by telephone, ensuring all details are captured and fulfilled correctly.
• Review and validate invoices to ensure accuracy, completeness, and adherence to contracts and purchase orders.
• Monitor client accounts to resolve billing inquiries or disputes efficiently.
• Work within existing billing workflows while contributing ideas for enhancing speed and efficiency.

Production and Order Fulfillment