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Server

Server

Benihana | CaliforniaOntario, California, United States
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Position Summary :

Ensures a positive guest interaction while serving guests in a

friendly, timely and efficient manner.

Essential Functions and

Responsibilities :

  • Assumes 100% responsibility for quality guests’ experience.
  • Welcome and greet guests within two minutes of being seated.
  • Informs guests of specials and menu changes.
  • Offers specific beverage, appetizer, entrée, and dessert

recommendations either upon request or you genuinely feel your guests will

enjoy.

  • Answer questions about our food, beverages and other restaurant
  • functions and services.

  • Take food and beverage orders from guests, enter orders in our
  • point-of-sale system before taking item to the table.

  • Deliver food and beverages from kitchen and bar to guests in a timely
  • matter.

  • Clean and prepare the table for the arrival of menu items.
  • Perform side work during each shift as required by service station
  • assignment.

  • Maintain clean and stocked service and dining areas.
  • Monitor and observe guests dining experience. Ensure guests are
  • satisfied with the food and service.

  • Respond promptly and courteously to any requests.
  • Provide proactive beverage refills.
  • Prepare final bill, present check to guest, accept payment, and
  • process through the POS system or pat at the table system.

  • Be ready and willing to assist fellow servers before they ask.
  • Expresses appreciation to the guests, for their visit and invite them
  • to return.

  • Attends all scheduled employee meetings and brings suggestions for
  • improvement.

  • Notify the manager-on-duty any time a guest is not 100% satisfied with
  • their experience.

  • Covers other servers duties while on break as requested by MOD and in
  • accordance with rotation.

  • Participates in
  • scheduled catering events as required.

  • Performs other duties as assigned by a supervisor.
  • Job Requirements :

  • Previous server experience in restaurant or hospitality sector
  • required or minimum six months experience working for any of our restaurants

    as a host, busser or other similar guest interfacing position.  Must have good performance and manager

    reference.

  • 18 years of age or older as required by state law to serve alcoholic
  • beverages.

  • Ability to handle money and operate a point-of-sale system.
  • Food handler’s card and alcohol awareness training
  • certification where required by state and local laws.

  • Eligible to work in the United States.
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