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Director, Provider Network Development and Relationship Management
Director, Provider Network Development and Relationship ManagementManulife Insurance Malaysia • Boston, MA, United States
Director, Provider Network Development and Relationship Management

Director, Provider Network Development and Relationship Management

Manulife Insurance Malaysia • Boston, MA, United States
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  • pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de
  • John Hancock is currently transforming our Long Term Care business to help our customers age in place and receive the care that they need to live as independently as possible. This team focuses on providing access to high-quality and affordable long-term care providers to our customers when they need it.The Director, Provider Network Development & Relationship Management, is responsible for leading the development, optimization, and strategic oversight of our provider network. This role is responsible for ensuring network adequacy, driving value, and fostering strong relationships with healthcare providers, network partners, and internal stakeholders. The ideal candidate brings a blend of business development, contract negotiation skills, strategic thinking, and a passion for improving healthcare access and quality across diverse populations for our long-term care policyholders.
  • Position Responsibilities :
  • Network Strategy & Design : Lead cross-functional team to deliver the design, development, and expansion of provider networks to meet regulatory, service coverage, and business objectives.
  • Contracting & Negotiation : Drive & lead provider network contracting processes, ensuring competitive and compliant agreements with measurable discounts
  • Stakeholder Engagement : Directly manage key provider network relationships with internal stakeholder teams (product, sales, operations, IT)
  • Data & Performance Management : Track, monitor and manage network performance metrics, data quality, and KPIs; implement improvements based on analytics and feedback.
  • Technology Integration : Proactively collaborate with IT vendors to streamline scheduling, data exchange, and provider onboarding processes.
  • Regulatory Compliance : Ensure adherence to HIPAA, CMS, and state-specific regulations, particularly in Medicaid and Medicare environments.
  • Required Qualifications :
  • Bachelor’s degree required; Master’s in Healthcare Administration, Public Policy, or related field preferred
  • 8 –15+ years in provider network management, healthcare contracting, or payer strategy roles
  • Familiarity with CRM systems, EHR / EMR platforms, and provider data management tools
  • In-depth knowledge of sourcing and procurement principles and best practices; in-depth experience and expertise with supplier contractual terms and conditions to mitigate legal and business risk
  • Strong negotiation and relationship-building abilities
  • Strategic planning and execution
  • Financial and pricing analysis
  • Excellent communication and presentation skills
  • Ability to manage complex projects and competing priorities
  • Background in provider networks
  • When you join our team :
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • À propos de Manuvie et de John Hancock
  • La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .
  • Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi
  • Chez Manulife / John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.
  • Referenced Salary Location
  • Boston, Massachusetts
  • Modalités de travail
  • Hybride
  • Salary range is expected to be between
  • $120,750.00 USD - $217,350.00 USDSi vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.Manulife / John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension / 401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
  • I I
  • Company : John Hancock Life Insurance Company (U.S.A.)

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