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Technical Program Manager (AIRS)
Technical Program Manager (AIRS)Palo Alto Networks • Santa Clara County, California, USA
Technical Program Manager (AIRS)

Technical Program Manager (AIRS)

Palo Alto Networks • Santa Clara County, California, USA
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Your Career

Palo Alto Networks is seeking a Technical Program Manager (TPM) to join our growing team. This role is responsible for managing the delivery of our software products for customer evaluation (POC) and production installation ensuring that our customers have a seamless experience when testing and adopting our solutions.

The TPM will work cross-functionally with sales customer success engineering and product teams to track and coordinate activities that facilitate smooth proof-of-concept (POC) evaluations and production deployments. This includes communicating clear processes managing timelines following up on action items producing program reports and ensuring alignment between internal teams and customer expectations.

The ideal candidate has strong organizational skills experience managing software deployment or customer engagement projects and familiarity with the software development lifecycle (SDLC). While technical expertise is not required experience working in a software development company is essential.

This role reports to the Senior Technical Program Manager.

Your Impact

Manage the delivery of PRISMA AIRS products for POC evaluations and production installations ensuring a structured and efficient process.

Coordinate cross-functional teams (sales customer success product and engineering) to align on customer needs and deployment timelines.

Develop and maintain project plans tracking milestones dependencies risks and deliverables for customer engagements.

Ensure customer readiness for evaluations and installations communicating requirements and setting expectations.

Monitor and report on POC and deployment progress identifying bottlenecks and escalating issues as needed.

Document and optimize the processes for customer evaluations and deployments ensuring best practices are followed.

Work closely with the Technical Program Manager to align customer engagement activities with broader company objectives.

Gather feedback from customers and internal teams to improve delivery processes and product adoption.

Qualifications : Your Experience

Experience managing projects related to software deployment customer onboarding or technical evaluations.

Familiarity with the software development lifecycle (SDLC) and experience working in a software development company.

Strong organizational communication and stakeholder management skills.

Ability to coordinate multiple projects and priorities in a fast-paced environment.

Experience with project management methodologies and tools (e.g. Asana Monday Trello Linear or Jira).

Ability to track project status identify risks and drive resolutions.

Comfortable working in an agile and dynamic environment.

Experience in AI / ML or cybersecurity is a big plus but not required .

Additional Information :

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating challenging the way we and the industry think about cybersecurity. Our engineers dont shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity excited by the prospect of a challenge and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales / commissioned roles) is expected to be between $94000 - $153000 / YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at   .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Experience : years

Vacancy : 1

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Technical Program Manager • Santa Clara County, California, USA

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