Dispatch Coordinator

Dispatch Coordinator

As a Dispatch Coordinator, you will be responsible for the timely pickup and delivery of all customer orders within the assigned area while maintaining customer expectations. You will ensure the efficient utilization of drivers and equipment, directing and scheduling drivers' work assignments to maximize operational efficiency.

Direct and schedule drivers' work, notifying them of assignments to ensure on-time movement of goods.

Monitor driver activities and performance regularly.

Identify and resolve daily service and scheduling issues, informing and escalating them to management as appropriate.

Maintain timely and professional communication with customer contacts regarding issues impacting service and overall performance.

Monitor drivers' hours of service to prevent DOT violations.

Effectively communicate with customers on a regular basis about issues impacting their service expectations.

Accurately prepare and process data and paperwork, including maintaining driver activities in computer systems, activity reports, trip documents, driver hours of service, and fuel tickets.

Update driver and dispatch information into dispatch systems in real-time.

Monitor and promote safety in all areas of dispatching, logistics, and transportation.

At least 3 years of experience as a transportation dispatcher.

At least 3 years of experience coordinating driver schedules.

Excellent written and verbal communication skills.

Knowledge of DOT rules and regulations.

Strong working knowledge of dispatch systems and Microsoft Office Suite.

Bilingual (Spanish / English) is a plus.

Join a collaborative operations team that values open communication and shared decision-making. Enjoy working closely with drivers, customers, and other internal departments to ensure smooth daily operations.

The work environment is a collaborative team setting where planning for the next day is often done as a team. Dispatch Coordinators work closely with drivers, customers, and other internal departments to ensure smooth daily operations.

This is a Contract position based out of Richmond, California.

The pay range for this position is $26.00 - $26.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Richmond,CA.

This position is anticipated to close on Sep 26, 2025.