Customer Service Representative
Get Fit IndyIndianapolis, IN, US- serp_jobs.job_card.full_time
Job Description
Job Description
Front Desk Customer Service Representative
Location : 7140 East Washington Street, Indianapolis, IN 46219
About Us :
Get Fit is a community-focused fitness facility committed to helping members achieve their health and wellness goals. We take pride in delivering excellent customer service in a clean, motivating, and welcoming environment. We are currently seeking a Front Desk Customer Service Representative to join our team.
Position Overview :
As the first point of contact for members and guests, the Front Desk Customer Service Representative plays a key role in providing outstanding service and ensuring a positive experience at Get Fit. This position requires a friendly, professional, and detail-oriented individual with a passion for customer service and fitness.
Key Responsibilities :
- Greet and check in members and guests with professionalism and enthusiasm
- Answer phone calls, respond to inquiries, and provide accurate information regarding memberships, services, and programs
- Process new memberships, renewals, and cancellations in accordance with company policies
- Assist with point-of-sale transactions, including retail and service purchases
- Maintain a clean, organized, and professional front desk and lobby area
- Address member concerns and escalate issues to management when necessary
- Support daily operations to ensure smooth and efficient workflow
- Perform light administrative duties as assigned
Qualifications :
Benefits :
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Customer Service Representative • Indianapolis, IN, US