Engineering Technical Support (1st Shift)

Description

Summary :

Provide on-site technical support to production during 2nd shift. Troubleshoot failed units assist with assembly issues and support root cause investigations. Escalate recurring problems to engineering and assist with implementing corrective actions.

Key Responsibilities :

Troubleshoot mechanical / electrical issues on failed units.

Support production teams with technical issues in real time.

Document failures and coordinate rework activities.

Maintain accurate records and update work instructions as needed.

Communicate recurring issues to engineering for resolution.

Preferred Candidate :

Associate degree or equivalent experience in a technical field.

2 years in manufacturing technical support or troubleshooting role.

Ability to read drawings / schematics and use diagnostic tools.

Strong communication and problem-solving skills.

Comfortable working independently on 2nd shift.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware software analytics and ongoing services. Our portfolio includes power cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus Ohio USA Vertiv employs around 20000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Hourly

Department / Functional Area : Operations

Experience : years

Vacancy : 1