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Medical Records Clerk

Medical Records Clerk

LifeLong Medical CareBerkeley, CA, US
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Benefits

Compensation : $20 - $21 / hour. We offer excellent benefits including : medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities

  • Maintains medical records system, including : pulling charts for patient appointments, re-filing charts, assembling new charts and integrating them into files, filing lab reports, repairing charts, and locating charts for medical providers and other staff members.
  • Assists triage nursing team by pulling charts for triage calls.
  • Duplicates immunization records when requested by patients.
  • Responds to written requests for patient information and calls from other facilities by pulling charts and forwarding to appropriate provider in timely fashion.
  • Assists chart prep personnel by locating results when requested to do so the day prior to the patient’s appointment.
  • Receives daily incoming mail, distributes with charts as needed to appropriate recipients.
  • Manages retrieval of charts from storage, purges charts and manages storage of purged charts.
  • With instruction from provider, arranges for copying patient records requests and / or complete records requests from outside sources, adhering to timelines for completion.
  • Able to provide on-site and / or offsite coverage and cover daily medical record duties at all Lifelong clinics across different counties assigned by the Supervisor or Manager.
  • Other duties as assigned by Medical Records Supervisor.

Qualifications

  • Ability to prioritize work and ability to multitask.
  • Strong clerical and computer skills, experience with practice management systems.
  • Excellent internal and external customer service skills and ability to maintain a positive attitude under pressure.
  • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
  • Ability to seek direction / approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
  • Work in a team-oriented environment with a number of professionals with different work styles and support needs.
  • Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
  • Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
  • Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
  • Make appropriate use of knowledge / expertise / connections of other staff.
  • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.

    • Job Requirements

  • High school diploma or GED.
  • Two years’ experience in medical records.
  • One-year experience using electronic health records system.
  • Knowledgeable in basic medical terminology.
  • Proficient in Microsoft office suite.

    • Job Preferences

  • Community Health Care setting
  • Epic Systems HER
  • Bilingual- Spanish speaking preferred
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    Medical Clerk • Berkeley, CA, US