Membership Services Specialist

Membership Services Specialist

Salary : $40,000–$45,000 + cell phone allowance + annual performance bonus

Location : Owasso, OK

Grow Your Career While Helping Grow Owasso's Business Community

If you're energized by meeting new people, building meaningful relationships, and making a visible impact in your community, this role is for you. As our next Membership Services Specialist, you'll be on the front lines of connecting with local businesses, strengthening engagement, and helping ensure our members feel supported, informed, and excited to be part of the Chamber.

This is a great opportunity for someone who loves community development, thrives in a relationship-building role, and wants to play a key part in supporting local business success.

Why You'll Love Working Here

You get to be a connector-linking businesses with resources, opportunities, and one another.

Your work directly contributes to local economic growth and community vitality.

No two days are the same : events, member visits, onboarding, strategy, and community presence.

You'll join a small, collaborative, mission-driven team that values initiative and fresh ideas.

Generally a daytime, weekday schedule that can be flexible as needed.

What You'll Do

Build strong relationships with new and existing members through visits, onboarding, orientations, and ongoing engagement.

Develop and implement membership recruitment, retention, and communication strategies to support growth and satisfaction.

Maintain an organized CRM database of prospects, leads, and member activity, ensuring consistent follow-up.

Coordinate Member Pop-Ins, ribbon cuttings, groundbreakings, and other business ceremonies.

Support and engage volunteers, Ambassadors, and the Membership Committee to increase member involvement.

Create membership materials and collaborate with the team on marketing, events, and sponsorship opportunities.

Recruit applicants for Leadership Owasso and assist with class logistics and sponsored meals.

Participate in annual investment and sponsorship efforts, including scheduling and attending meetings as needed.

Prepare and present membership and engagement reports for Chamber leadership and represent the Chamber at community events.

You'll Be a Great Fit If You Have...

A bachelor's degree in Marketing, Communications, Business Administration, or a related field.

At least 2 years of experience in membership management, marketing, customer service, or a similar role (nonprofit or chamber experience is a plus!).

Strong communication and relationship-building skills with a genuine customer-first mindset.

A track record of meeting goals-especially in sales, recruitment, or engagement roles.

Experience using a CRM and keeping data organized.

The ability to juggle multiple priorities with accuracy and enthusiasm.

A valid driver's license and reliable transportation.

Bonus Points For :

Event planning or graphic design experience.

Familiarity with small businesses, economic development, or business advocacy.

Ready to Make an Impact?

If you're excited about supporting local businesses, building relationships, and helping drive growth in Owasso, we'd love to hear from you. Apply today and help us create a thriving business community together.