Open to candidates in New York, NY; Boston, MA; or Springfield, MA, with three days onsite per weekRequired Education
- Bachelor’s degree in computer science, Cybersecurity, or related field.
Required License / Certification
- ITIL Foundation Certification
Preferred License / Certification
- Certified Information Systems Auditor (CISA)
- Microsoft 365 Certified : Enterprise Administrator Expert.
- Certified in Risk and Information Systems Control (CRISC).
- ServiceNow Certified System Administrator (if managing ServiceNow).
Required Qualifications / Skills / Experience
- Hands on experience with SaaS platform admin consoles and configuration settings.
- Understanding of configuration compliance and change management processes.
- Experience working in ITIL / Change Control environments.
- Excellent documentation and stakeholder management skills.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and across multifunctional teams.
- Detail-oriented with a focus on process improvement and operational excellence.
- Strong understanding of Identity Access Management
- Cloud Security Configuration Management.
Preferred Qualifications / Skills / Experience
- Experience in SaaS tenant lifecycle management (onboarding, offboarding, entitlements)
- Working knowledge of enterprise architecture and integration patterns (API, webhooks)
- Scripting for automation of configuration validation and reporting
- Familiarity with compliance frameworks and mapping SaaS controls accordingly.
SaaS Configuration Manager Overview
- As a SaaS Configuration Manager, you will be responsible for managing the configuration lifecycle of enterprise SaaS platforms, ensuring alignment with security, compliance, and business policy standards.
- This role focuses on establishing configuration baselines, implementing change-control procedures, and orchestrating remediations in partnership with key stakeholders.
- You will collaborate closely with platform owners, InfoSec, and Compliance teams to enforce and monitor secure configurations, maintain regulatory posture, and ensure operational excellence.
- Additional responsibilities include documentation, incident support, tool integration, and providing training to application owners and administrators.
- Your role is critical to driving secure, compliant, and efficient SaaS operations across the enterprise.
Job Duties
- Manage SaaS configuration baselines and enforce security / compliance standards
- Define and maintain SaaS hardening benchmarks using industry frameworks (e.g., CIS, NIST, SOC2)
- Collaborate with platform owners to track, audit, and remediate risky configurations
- Manage configuration changes via established change management processes
- Coordinate with InfoSec and Compliance to ensure alignment with regulatory requirements (e.g., NYDFS)
- Maintain detailed documentation on setup, policies, integrations, and changes
- Support implementation and operation of tools for configuration discovery, monitoring, and alerting
- Enable continuous compliance and drift detection using SSPM tools
- Provide configuration insights during incidents or service disruptions
- Offer training / support to application owners on secure configuration practices.
Estimated Start Date
- 08 / 25 / 2025
Specific Details to Call Attention To
- Candidate must be experienced in SaaS platform security, compliance, and configuration lifecycle management
- Familiarity with SSPM tools (AppOmni, Obsidian) is highly desired
- Certifications such as ITIL, Microsoft 365 Admin Expert, and CISA / CRISC strongly preferred
- The position requires strong stakeholder communication and the ability to work independently across teams
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.