Senior Program Manager - NA & EMEA Training Delivery

Senior Program Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager in Massachusetts - Boston.

This role offers the opportunity to lead and optimize training delivery programs across North America and Europe, ensuring high-quality learning experiences for a global audience. The Senior Program Manager will serve as the central hub for coordinating training operations, collaborating closely with curriculum developers, instructors, and cross-functional teams. The position emphasizes program strategy, operational excellence, and data-driven decision-making to continuously enhance training impact. You will manage complex initiatives, align multiple stakeholders, and standardize processes to support scalable and effective learning outcomes. This role requires a balance of strategic thinking, analytical skills, and hands-on program management experience. The position is highly visible and contributes directly to improving organizational performance and customer success.

Accountabilities

Lead all regional training delivery programs, managing the full lifecycle from planning, onboarding, and execution to evaluation.

Collaborate with Curriculum Development, Operations, and Certification teams to ensure timely and high-quality program delivery.

Partner with product release managers to integrate updates and new releases into training content.

Maintain visibility into regional delivery calendars, ensuring consistency and coordination across teams.

Serve as the liaison between Training Delivery and Curriculum Development to ensure course content accuracy and alignment with learning objectives.

Optimize learner experience within Learning Management Systems (LMS) and other learning platforms.

Design and manage feedback and analytics systems to assess program effectiveness and recommend improvements.

Identify opportunities to improve operational efficiency and automate manual processes in scheduling, logistics, and reporting.